Text Messaging Opt-in Policy
Text Messaging Consent
At Core Pelvic Health & Wellness, we use text messaging to support communication with patients regarding appointments reminders, and cancellations.
How Patients Provide Consent
Patients who schedule an appointment with Core Pelvic Health & Wellness receive electronic intake forms through Embodia.
During completion of these intake forms, patients may voluntarily opt in to receive text messages by selecting a separate, optional SMS consent checkbox.
Consent to receive text messages is not required to receive treatment or any other services from Core Pelvic Health & Wellness.
Text messaging consent is separate from all other forms of consent, including treatment consent, financial policies, and intake documentation.
Types of Messages You May Receive
If you opt in, you may receive text messages related to:
Appointment reminders
Scheduling updates or changes
Clinic notifications or administrative updates
We do not use text messaging for marketing or promotional purposes.
Message Frequency
Message frequency varies depending on appointment scheduling and patient care needs.
Message and Data Rates
Message and data rates may apply according to your mobile carrier plan.
Opt-Out Instructions
You may opt out of receiving text messages at any time by replying STOP to any message.
After opting out, you may receive a final confirmation message confirming your removal from text communications.
Help Instructions
For assistance, reply HELP to any message or contact our office directly.
Privacy & Data Use
Patient information is handled in accordance with our Privacy Policy and applicable healthcare privacy regulations (including HIPAA where applicable).
Mobile phone numbers and text messaging consent information are not shared with third parties or affiliates for marketing or promotional purposes.
Important Notice
Text messaging is intended for general communication and appointment coordination only. It is not intended for emergency or urgent medical concerns.